Terms of Service – Squishys

Terms of Service

Last updated: JUNE 17TH, 2026

Welcome to Squishys!
These Terms of Service (“Terms”) explain how you can use our website and buy our products.

By using our site or placing an order, you agree to these Terms.
If you do not agree, please do not use our site.

1. Who we are

Squishys is an online toy store that sells squishy toys and related products, mainly to customers in North America.
Our prices are shown in CAD (Canadian dollars) unless stated otherwise.

If you have questions, contact us at squishystop6@gmail.com.

2. Using our website

You agree to:

• Use our site only for lawful purposes

• Not try to break, hack, or misuse the site

• Not copy or resell our content or products in a misleading way

We may suspend or stop access to the site if we believe you are misusing it.

3. Accounts

You may be able to create an account on our site.

You are responsible for:

• Keeping your login details private

• All activity that happens under your account

If you think your account has been used without permission, contact us right away.

We may close or suspend accounts that break these Terms or are inactive for a long time.

4. Orders and payments

Placing an order

When you place an order, you are offering to buy the products in your cart.
We may accept or reject any order, for example if:

• A product is out of stock

• There is a pricing or product error

• We suspect fraud or misuse

You will receive an order confirmation email if your order is accepted.

Pricing and currency

• All prices are shown in CAD (Canadian dollars) unless stated otherwise.

• Prices may change at any time, but changes will not affect orders we have already accepted.

Payments

We use secure third‑party payment providers to process payments.
By entering your payment details, you confirm that:

• You are allowed to use that payment method

• The information you provide is true and correct

Your order is not complete until payment is successfully processed.

5. Shipping and delivery

We ship orders using third‑party carriers.
Basic details:

• Processing time: We usually prepare orders within the time frames listed in our Shipping Policy.

• Delivery time: Delivery estimates are provided at checkout and in our Shipping Policy. These are estimates, not guarantees.

• Tracking: When available, we will send you tracking information by email.

Please see our Shipping Policy page for full details.

We are not responsible for delays caused by:

• Carriers

• Weather

• Customs

• Other events outside our control

6. Returns, refunds, and exchanges

We want you to love your squishies.
Our returns and refunds rules are explained in detail on our Refund Policy page.

In general:

• You may have a limited time to request a return or exchange

• Items usually must be unused and in original condition

• Some items may be final sale

Please read our Refund Policy carefully before placing an order.

7. Damaged, missing, or wrong items

If your order arrives:

• Damaged

• Missing items

• With the wrong items

please contact us as soon as possible at squishystop6@gmail.com with:

• Your order number

• Photos of the package and items (if possible)

• A short description of the issue

We will review the situation and let you know the next steps, which may include a replacement, store credit, or refund, depending on the case and our policies.

8. User content (reviews, photos, etc.)

If you submit reviews, photos, or other content to our site or social channels:

• You promise that you own or have the right to share that content

• You give us a non‑exclusive, worldwide, royalty‑free license to use, display, and share that content for our business (for example, on our website or social media)

We may remove content that is:

• Offensive, harmful, or illegal

• Spam or misleading

• Not related to our products

9. Intellectual property

All content on our site, including:

• Text

• Images

• Logos

• Graphics

• Product descriptions

• Site design

is owned by us or our partners and is protected by copyright and other laws.

You may:

• View and use the site for personal, non‑commercial use

You may not:

• Copy, distribute, or use our content for commercial purposes without our written permission

10. Third‑party links and services

Our site may link to other websites or use third‑party services (like payment providers, shipping carriers, analytics, or marketing tools).

We are not responsible for:

• The content, policies, or actions of those third parties

Please review their terms and privacy policies when you use their services.

11. Limitation of liability

To the fullest extent allowed by law:

• We are not responsible for any indirect, incidental, special, or consequential damages (like lost profits or data) that result from using our site or products.

• Our total liability for any claim related to your use of the site or purchase of products is limited to the amount you paid for the order involved.

Nothing in these Terms limits any rights you may have under consumer protection laws that cannot be limited.

12. Indemnity

You agree to indemnify and hold Squishys harmless from any claims, losses, or damages (including legal fees) that arise from:

• Your misuse of the site

• Your breach of these Terms

• Your violation of any law or third‑party rights

13. Changes to our site and products

We may:

• Change or stop any part of the site

• Update product details, prices, or availability

• Limit quantities or stop selling certain items

We will try to keep information accurate, but mistakes can happen.
If we find a major error (for example, in price), we may cancel or correct affected orders and will let you know.

14. Changes to these Terms

We may update these Terms from time to time.
When we do, we will update the “Last updated” date at the top.

If you continue to use the site after changes are posted, you accept the new Terms.

15. Governing law

These Terms are governed by the laws of the jurisdiction where Squishys operates, without regard to conflict of law rules.

Any disputes will be handled by the courts in that jurisdiction, unless local consumer laws give you other rights.

16. Contact us

If you have questions about these Terms, please contact:

Squishys
Email: squishystop6@gmail.com