Privacy Policy – Squishys

Privacy Policy

Last updated: JUNE 17TH, 2026

At Squishys (“we”, “us”, “our”), we care about your privacy.
This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our website or placing an order, you agree to this policy.

Who we are

Squishys is an online toy store that sells squishy toys and related products, mainly to customers in North America.
We operate in CAD (Canadian dollars).

If you have any questions, you can reach us at:
Email: squishystop6@gmail.com
 

2. Information we collect

We collect information in a few ways:

Information you give us directly

When you:

• Create an account

• Place an order

• Contact us

• Sign up for emails or marketing

you may give us:

• Name

• Email address

• Shipping and billing address

• Phone number (optional)

• Order details (items, prices, dates)

• Payment method details (processed securely by our payment providers)

We do not store your full credit card number on our own servers. Payments are handled by secure third‑party providers.

Information collected automatically

When you visit our site, we may automatically collect:

• IP address

• Device and browser type

• Pages you visit and actions you take

• Approximate location (city/country)

• How you arrived at our site (for example, from an ad or search)
   

This is usually collected through cookies and similar technologies. See our Cookie Policy for more details.

3. How we use your information

We use your information to:

• Process and deliver your orders

  • Create and manage your order

  • Arrange shipping and delivery

  • Send order and shipping updates

• Provide customer support

  • Answer questions

  • Handle returns, refunds, and issues

• Improve our store

  • Understand what products people like

  • Fix problems and improve our website

• Marketing and updates (with your consent where required)

  • Send emails about new products, special offers, and updates

  • Show relevant ads and recommendations

You can opt out of marketing emails at any time by clicking “unsubscribe” in our emails or contacting us.

4. Cookies and analytics

We use cookies and similar tools to:

• Keep your cart and preferences

• Help the site run properly

• Understand how visitors use our site

• Improve our ads and marketing

Some cookies are set by us, and some by trusted partners (like analytics or advertising tools).
For more details, please see our Cookie Policy.

5. Sharing your information

We share your information only with trusted service providers who help us run our business, such as:

• Payment processors (to handle secure payments)

• Shipping and delivery partners

• Email and marketing tools

• Analytics and advertising partners

These partners are only allowed to use your information to provide services to us, not for their own unrelated purposes.

We do not sell your personal information.

We may also share information if:

• Required by law, court order, or government request

• Needed to protect our rights, safety, or the rights and safety of others

• Part of a business transfer (for example, if we sell or merge our business)

6. Children’s privacy

Our site is not meant for children under 13.
We do not knowingly collect personal information from children under 13.

If you believe a child under 13 has given us personal information, please contact us at squishystop6@gmail.com, and we will delete it.

7. How we protect your information

We use reasonable technical and organizational measures to help keep your information safe, such as:

• Secure connections (HTTPS)

• Working with trusted payment providers

• Limiting access to personal data to people who need it

No system is 100% secure, but we work to protect your information as best we can.

8. How long we keep your information

We keep your information only as long as needed to:

• Provide our services

• Meet legal, tax, and accounting requirements

• Resolve disputes and enforce our agreements

When we no longer need your information, we will delete it or anonymize it.

9. Your rights and choices

Depending on where you live, you may have rights such as:

• Accessing the personal information we hold about you

• Correcting inaccurate information

• Asking us to delete your information (in some cases)

• Objecting to or limiting certain uses of your information

• Withdrawing consent where we rely on consent

To exercise these rights, contact us at squishystop6@gmail.com.
We may need to verify your identity before we act on your request.

You can also:

• Unsubscribe from marketing emails using the link in the email

• Manage cookies in your browser settings (see our Cookie Policy)

10. International transfers

Our store and some of our service providers may be located in different countries.
This means your information may be transferred and processed outside your home country.

We take steps to protect your information in line with this policy and applicable laws.

11. Changes to this policy

We may update this Privacy Policy from time to time.
If we make important changes, we will update the “Last updated” date at the top and may provide additional notice.

12. Contact us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Squishys
Email: squishystop6@gmail.com